The agreement between you and Keld for using the marketplace and related products.
These Terms of Service ("Terms") are a binding agreement between you (and any organization you represent) and Keld Inc ("Keld", "we", "us") governing your use of Keld's websites, marketplace, APIs, SDKs and related products (the "Service").
By clicking "I agree" (or a similar control), creating an account, or using the Service, you accept these Terms. If you don't agree, don't use the Service. If you accept on behalf of an organization, you confirm you're authorized to bind it.
For self-serve sign-up we record your acceptance, the account, the version of these Terms, and the date and time, as evidence of the agreement. These Terms may also be incorporated by reference into a signed order form or master agreement; if there's a conflict, the signed agreement controls for that customer.
Keld is a neutral marketplace for AI inference. Keld classifies the work behind your requests into activity types and matches and routes each one to a provider that meets the bounds you set (such as model, ceiling price, timing and compliance requirements). Some features are offered in beta and may change or be withdrawn. We may update the Service over time.
You must be at least 18 and able to form a contract. Keep your account details accurate and your credentials secure; you're responsible for activity under your account. Tell us promptly at [email protected] if you suspect unauthorized use.
Keld operates as a neutral clearinghouse. We match supply and demand within the bounds you set and clear orders against the transparent records in your account. Keld is not the author or seller of any model or its output, and does not favor any provider beyond your stated criteria.
Fees and any free tiers are described in your order form or as otherwise communicated to you in writing. You authorize us (and our payment processor) to charge your chosen method for fees due. Fees are exclusive of taxes, which you're responsible for. Late or failed payments may lead to suspension. Except where the law requires, fees are non-refundable. The billing cycle and any savings-based fees are those set out in your order form.
As between you and Keld, you own the content you submit and receive ("Customer Data"). You grant Keld only the rights needed to operate the Service and route your jobs. The contents of inference jobs are processed under our Data Processing Agreement on a Zero Data Retention basis, not stored or logged after a job runs. You're responsible for having the rights and lawful basis to submit Customer Data.
Your use must follow our Acceptable Use Policy, which is part of these Terms. We may suspend use that violates it or that risks harm to the Service or others.
Keld owns the Service, including its software, designs and trademarks. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms. You keep ownership of your Customer Data. If you send us feedback, you grant us a perpetual, royalty-free license to use it to improve the Service.
Models on the marketplace are operated by independent providers. AI output can be inaccurate, incomplete, biased or unsuitable for a given purpose. Keld does not author, verify or warrant any model output and is not responsible for a provider's models or conduct. You are responsible for evaluating output before you rely on it, and for any use you make of it. Don't use output as the sole basis for decisions with legal, medical, financial or safety consequences.
The Service is provided "as is" and "as available". To the fullest extent the law allows, Keld disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty about availability, accuracy or results.
To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or lost profits, revenue or data. Keld's total liability arising out of or relating to the Service is capped at the amount you paid Keld in the 12 months before the claim.
You'll defend and indemnify Keld against third-party claims arising from your Customer Data or your use of the Service in breach of these Terms or the law, to the extent permitted by applicable law.
These Terms apply while you use the Service. You may stop and close your account anytime. We may suspend or terminate access for breach, legal risk, or non-payment. On termination, your right to use the Service ends; terms that by their nature should survive (such as fees owed, IP, disclaimers, liability limits and dispute resolution) will survive.
We may update these Terms. For material changes we'll give reasonable notice (for example, by email or in-product). Continuing to use the Service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules.
Informal resolution first. Before filing anything, contact us at [email protected] and give us 30 days to resolve the dispute.
Binding arbitration. Any dispute that isn't resolved informally will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, seated in Delaware, on an individual basis, rather than in court, except that either party may bring qualifying claims in small-claims court. You and Keld waive any right to a jury trial and to participate in a class or representative action.
These Terms (with any signed agreement, the AUP and the DPA) are the entire agreement between us. You may not assign them without our consent; we may assign them to an affiliate or successor. If any part is unenforceable, the rest stays in effect. Neither party is liable for delays caused by events beyond its reasonable control. Our failure to enforce a term isn't a waiver. Notices to Keld go to the address below.
Keld Inc, 251 Shell Pt E, Maitland, FL 32751, USA · [email protected]